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Frequently Asked Questions

We have tried to address some of your common questions below.

You are also very welcome to call us on 01483 489002 or 0800 756 1036 and we will be happy to answer any questions you have.

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Will my furniture be delivered flat pack?

Each chair is fully built by us and is then dis-assembled just enough to get it in a box and ship it. It arrives with you as a seat, back and 2 arms. Putting it back together takes about 10-15 minutes and involves two screwdrivers and a small spanner or pliers. Its not like real flat pack because it has been a chair once. To give you an idea of what is involved the instructions can be viewed here

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Can I visit your workshop?

I have a small range of chairs and accessories on display which you are welcome to visit to try out. They cover the most popular options from the range. All this display furniture has been outside for svereal years so it is also an opportunity to see how they weather.

It is very much a place where things are made rather than a showroom. It is important that I know you are coming because I work alone and while I am usually in the workshop all day Monday to Friday I would hate for you to arrive while I am at the dentist. I can also usually arrange a weekend visit if I know you are coming.

The easiest thing to do is call me on 01483 489002 or 0800 756 1036 to discuss.

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What do I need to treat my new chair with?

You do not need to treat it with anything. Anything you choose to do to your furniture after it arrives is purely decorative. The woods we use are naturally durable and do not need any extra treatment. If you decide to put a decorative finish you should make sure that you follow the manufacturers instructions. Try a small sample first to make sure that you will like the end result. If you decide to apply an oil finish I would recommend the products sold as "Garden Furniture Oils" rather than traditional Teak oil. They seem to last better and are easier to apply. Any finish that you do apply will need to be maintained at some stage.

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Which finishing oil should I use?

If you decide to oil your furniture, which is a purely decorative choice, I recommend the use of a good quality "Garden Furniture Oil". All of the main manufacturers supply them and they are generally readily available at good DIY stores or garden centres.

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Do you supply cushions?

I'm afraid not. Most of our customers find the chairs to be comfortable without cushions and I have to say that I always find cushions on outdoor furniture to be a bit of a faff! At home I will sometimes grab a cushion off the settee in the living room to go behind my head but even without that I never have a problem falling asleep in mine on a warm afternoon!

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Do you still make Oak chairs?

I am still able to make Oak chairs to special order but after a series of difficulties sourcing Oak of suitable quality, and several significant increases in the price of Oak, I have removed them from the website.

If you would like a quote for Oak furniture please phone on 0800 757 1036 or contact me by email, letting me know what you are looking for and the postcode of the delivery address.

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Can I specify a time and date for delivery?

Our standard UK delivery uses a scheduled courier service. This means that we are unable to give a time of delivery but we can ship your order so that it should arrive on a nominated weekday. This is very reliable most of the time but it cannot be taken as a guarantee. We will send you the tracking details so that you can monitor the progress of the shipment online. We are also able to offer a fully assembled delivery to many destinations but this will be at extra cost which is dependent on distance and the content of the delivery. If you are interested in a quote for fully assembled delivery call us on 0800 756 1036  or 01483 489002

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