Adirondack Outdoors
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Price Promise We want to offer the best quality and value to all our customers. If you find any UK supplier offering Hardwood Adirondack Style Furniture of similar quality at a lower price let us know and we will match that price. Satisfaction Guarantee We believe in the quality of all the products we supply. For your peace of mind when purchasing we provide the following guarantee with all our sales "If you are not entirely happy with any furniture you purchase from us, return it in the original packaging within 14 days of delivery for a full refund of the purchase price. We will even pay the postage (for UK mainland orders only). All that we ask in return is that you tell us what aspect of your purchase was not to your satisfaction." Your statutory rights are not affected by this guarantee. We endeavour to deal with any product quality or service issues immediately and believe that the best foundation for our business is a broad group of satisfied customers. We will respond to any written complaint within 5 working days. Warranty All our furniture benefits from a 12 month warranty against defects in materials or workmanship. Defects are defined as faults or deterioration which affect your ability to use the furniture. Like all timber products, these natural materials will react over time with their surrounding environment. This will normally take the form of changes in colour and small movements in timber components as they absorb and release moisture. These movements may include the appearance of small surface cracks which are perfectly normal and do not affect the use of the product. Very occasionally this movement will cause a component to become loose or unstable, particularly where they occur around the fixtures used in constructing the chairs. This is what we mean by a defect. Any claim under this warranty will be limited to the repair or replacement of the affected piece of furniture. The choice of repair or replacement will be made by us in discussion with you and will be based on the nature of the defect and the age of the original piece This warranty applies only to defects arising during normal use of the furniture and does not cover loss or damage due to misuse, theft or the action of an outside agent.
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mailto:info@adirondack.co.uk All Content on this site is protected by copyright 2001 |